Criteo incident

Users may have trouble with Commerce Max and/or Commerce Yield Campaign and Line Item creation

Minor Resolved View vendor source →

Criteo experienced a minor incident on October 7, 2025 affecting Campaigns and Analytics and 1 more component, lasting 7h 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 10:17 AM UTC
Resolved
Oct 07, 2025, 06:09 PM UTC
Duration
7h 51m
Detected by Pingoru
Oct 07, 2025, 10:17 AM UTC

Affected components

CampaignsAnalyticsAudiencesCatalog

Update timeline

  1. investigating Oct 07, 2025, 10:17 AM UTC

    Users may have trouble using Commerce Max and/or Commerce Yield line item creation. We've discovered that creating campaigns and line items no longer are auto-approved for Admin users. We are investigating. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

  2. resolved Oct 07, 2025, 06:09 PM UTC

    Resolved – The issue preventing Admin users from having campaigns and line items auto-approved in Commerce Max and/or Commerce Yield has been fixed. All campaign and line item creation should now work as expected. We apologize for the disruption and appreciate your patience while we resolved this issue.