Criteo incident

Users may have trouble accessing Commerce Growth component

Major Resolved View vendor source →

Criteo experienced a major incident on November 25, 2025 affecting Campaigns and Analytics and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Nov 25, 2025, 06:19 PM UTC
Resolved
Nov 25, 2025, 06:31 PM UTC
Duration
11m
Detected by Pingoru
Nov 25, 2025, 06:19 PM UTC

Affected components

CampaignsAnalyticsAudiencesProduct CatalogCreative libraryOneTag - Event TrackingBiling and paymentsAccount SettingsPerformance plannerExperiments

Update timeline

  1. investigating Nov 25, 2025, 06:19 PM UTC

    Users may have trouble accessing Commerce Growth UI component. Delivery is not impacted. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

  2. investigating Nov 25, 2025, 06:20 PM UTC

    We are continuing to investigate this issue.

  3. investigating Nov 25, 2025, 06:21 PM UTC

    We are continuing to investigate this issue.

  4. resolved Nov 25, 2025, 06:31 PM UTC

    This incident has been resolved.