Criteo incident

Data Processing Delays - Reporting Tools Affected

Minor Resolved View vendor source →

Criteo experienced a minor incident on January 8, 2026 affecting Analytics and Analytics and 1 more component, lasting 2h 43m. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 04:57 PM UTC
Resolved
Jan 08, 2026, 07:40 PM UTC
Duration
2h 43m
Detected by Pingoru
Jan 08, 2026, 04:57 PM UTC

Affected components

AnalyticsAnalyticsAnalyticsAnalytics

Update timeline

  1. investigating Jan 08, 2026, 04:57 PM UTC

    Our data processing infrastructure is running behind which is causing delays in the reporting tools. No data has been lost and the incident is being investigated. This issue is only impacting Commerce Growth and Commerce Max Offsite Campaigns.

  2. resolved Jan 08, 2026, 07:40 PM UTC

    Incident is resolved. Any additional lag will be catching up over the next few hours.