Criteo incident

Users may have trouble accessing Criteo API component

Critical Resolved View vendor source →

Criteo experienced a critical incident on March 10, 2026 affecting Campaign and Analytics and 1 more component, lasting 5h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2026, 08:52 AM UTC
Resolved
Mar 10, 2026, 01:53 PM UTC
Duration
5h
Detected by Pingoru
Mar 10, 2026, 08:52 AM UTC

Affected components

CampaignAnalyticsAudiencesCatalogAccount ManagementGatewayPartner Billing ReportBalancesoAuthRecommendation

Update timeline

  1. identified Mar 10, 2026, 08:52 AM UTC

    Users may have trouble accessing Criteo Retail Media API component. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

  2. resolved Mar 10, 2026, 01:53 PM UTC

    This incident has been resolved.