Criteo incident

Users may have trouble accessing Criteo API component

Major Resolved View vendor source →

Criteo experienced a major incident on March 24, 2026 affecting Analytics, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 11:41 AM UTC
Resolved
Mar 24, 2026, 12:42 PM UTC
Duration
1h
Detected by Pingoru
Mar 24, 2026, 11:41 AM UTC

Affected components

Analytics

Update timeline

  1. investigating Mar 24, 2026, 11:41 AM UTC

    Users may have trouble accessing Criteo API reports revenue endpoint. Other endpoints are not impacted. Our team is investigating and we will communicate more information as soon as we have it. We apologize for any disruption caused.

  2. identified Mar 24, 2026, 12:26 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 24, 2026, 12:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 24, 2026, 12:42 PM UTC

    This incident has been resolved.