Criipto experienced a critical incident on September 3, 2026 affecting BankID Signing (Norway), lasting 1d 9h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 03, 2026, 05:16 AM UTC
Norwegian BankID is currently experiencing issues with BankID CSC Signing, WYSIWYS, Timestamp in production resulting in a 100% impact
- identified Sep 03, 2026, 05:43 AM UTC
The issue has been identified, and a fix is currently being implemented. The failure rate remains unchanged while mitigation efforts are ongoing.
- identified Sep 03, 2026, 06:02 AM UTC
We are continuing to work on a fix for this issue.
- identified Sep 03, 2026, 06:45 AM UTC
They are continuing to work on a fix for this issue.
- identified Sep 03, 2026, 07:29 AM UTC
They are continuing to work on a fix for this issue.
- identified Sep 03, 2026, 08:17 AM UTC
The issue has been identified, and a fix is currently being implemented. The failure rate remains unchanged while mitigation efforts are ongoing.
- identified Sep 03, 2026, 08:40 AM UTC
They are continuing to work on a fix for this issue.
- identified Sep 03, 2026, 09:12 AM UTC
They are continuing to work on a fix for this issue.
- identified Sep 03, 2026, 11:11 AM UTC
They are continuing to work on a fix for this issue. Update will be provide the next update in 2 hours.
- identified Sep 03, 2026, 01:50 PM UTC
A fix has been implemented for BankID Signing B2B and Qualified Timestamp, and both services are now operating normally. They are continuing to work on restoring the remaining affected services and will provide the next update in 2 hours.
- identified Sep 03, 2026, 06:44 PM UTC
They are continuing to work on restoring the BankID CSC Signing and WYSIWYS services. They will provide a further update as more information becomes available.
- monitoring Sep 03, 2026, 06:53 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 03, 2026, 06:53 PM UTC
We are continuing to monitor for any further issues.
- identified Sep 03, 2026, 08:24 PM UTC
They are continuing to work on restoring the BankID CSC Signing and WYSIWYS services. They will provide a further update as more information becomes available.
- identified Sep 04, 2026, 05:14 AM UTC
They are continuing to work on restoring the BankID CSC Signing and WYSIWYS services. They will provide the next update in 2 hours.
- identified Sep 04, 2026, 07:18 AM UTC
They are continuing to work on restoring the BankID CSC Signing and WYSIWYS services. They will provide the next update in 2 hours
- identified Sep 04, 2026, 10:17 AM UTC
They are working intensively to restore the services and will provide the next update within two hours.
- identified Sep 04, 2026, 11:49 AM UTC
A fix has been implemented, and mitigation efforts are underway to fully restore the affected services. Users may experience periodic instability until service restoration is complete.
- identified Sep 04, 2026, 02:18 PM UTC
A fix has been implemented, and mitigation efforts are underway to fully restore the affected services. Users may experience periodic instability until service restoration is complete. They will provide the next update in 2 hours
- monitoring Sep 04, 2026, 02:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 04, 2026, 03:36 PM UTC
The signing services (CSC & WYSIWYS) has been operating normally since 12:15 PM today. While the service is currently stable, we will continue to monitor it closely over the weekend and during the coming days.