CrashPlan Outage History

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CrashPlan had 11 outages in the last 2 years totaling 446h 32m of downtime, averaging 0.5 incidents per month.

There were 11 CrashPlan outages since October 28, 2024 totaling 446h 32m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.crashplan.com

Minor September 11, 2026

CrashPlan Console Usability Issues - US1

Detected by Pingoru
Sep 11, 2026, 02:55 PM UTC
Resolved
Sep 12, 2026, 02:07 PM UTC
Duration
23h 12m
Affected: console.us1.crashplan.com
Timeline · 5 updates
  1. investigating Sep 11, 2026, 02:55 PM UTC

    We have detected problems accessing and using the CrashPlan US1 console and are investigating.

  2. identified Sep 11, 2026, 04:17 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 11, 2026, 04:43 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Sep 12, 2026, 12:35 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Sep 12, 2026, 02:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 24, 2026

CrashPlan Cloud Storage Issue, US2, CrashPlan Central, cob-sea

Detected by Pingoru
Jun 24, 2026, 02:09 PM UTC
Resolved
Jun 25, 2026, 11:57 AM UTC
Duration
21h 48m
Affected: console.us2.crashplan.com
Timeline · 4 updates
  1. investigating Jun 24, 2026, 02:09 PM UTC

    We have identified an issue with storage server cob-sea in our US2 CrashPlan Central destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.

  2. identified Jun 24, 2026, 09:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 25, 2026, 01:33 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 25, 2026, 11:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 15, 2026

CrashPlan Console Access Issue

Detected by Pingoru
Apr 15, 2026, 01:42 PM UTC
Resolved
Apr 16, 2026, 12:04 AM UTC
Duration
10h 22m
Affected: console.us1.crashplan.comconsole.us2.crashplan.comconsole.eu5.cpg.crashplan.comconsole.us2.crashplanpro.com (Small Business)
Timeline · 5 updates
  1. investigating Apr 15, 2026, 01:42 PM UTC

    We have detected an issue that is causing problems accessing the CrashPlan console and are investigating.

  2. identified Apr 15, 2026, 02:14 PM UTC

    The issue has been identified and a fix is being implemented. Further, on-device backups and restores are not affected.

  3. identified Apr 15, 2026, 07:58 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 15, 2026, 09:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 16, 2026, 12:04 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2026

US2 CrashPlan Cloud Storage Issue: dbc-sea

Detected by Pingoru
Feb 24, 2026, 11:18 PM UTC
Resolved
Feb 25, 2026, 04:49 PM UTC
Duration
17h 30m
Affected: console.us2.crashplan.com
Timeline · 3 updates
  1. identified Feb 24, 2026, 11:18 PM UTC

    We have identified an issue with storage server dbc-sea in our PROe Cloud, US destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.

  2. monitoring Feb 25, 2026, 02:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 25, 2026, 04:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 21, 2026

CrashPlan Console Unreachable

Detected by Pingoru
Jan 21, 2026, 09:18 PM UTC
Resolved
Jan 22, 2026, 12:47 AM UTC
Duration
3h 28m
Affected: console.us1.crashplan.comconsole.us2.crashplan.comconsole.eu5.cpg.crashplan.com
Timeline · 3 updates
  1. investigating Jan 21, 2026, 09:18 PM UTC

    We are experiencing with the CrashPlan Cloud Console being unreachable. We are investigating the issue and will provide an update shortly.

  2. identified Jan 21, 2026, 10:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jan 22, 2026, 12:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 17, 2025

CrashPlan Cloud Console is Down

Detected by Pingoru
Nov 17, 2025, 07:53 PM UTC
Resolved
Nov 17, 2025, 08:48 PM UTC
Duration
55m
Affected: console.us1.crashplan.comconsole.us2.crashplan.comconsole.eu5.cpg.crashplan.comconsole.us2.crashplanpro.com (Small Business)
Timeline · 5 updates
  1. investigating Nov 17, 2025, 07:53 PM UTC

    We are experiencing with the CrashPlan Cloud Console being Down. We are investigating the issue and will provide an update shortly.

  2. investigating Nov 17, 2025, 07:57 PM UTC

    We are continuing to investigate this issue.

  3. identified Nov 17, 2025, 08:24 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 17, 2025, 08:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 17, 2025, 08:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 15, 2025

CrashPlan Cloud Storage Issue, USA East

Detected by Pingoru
Oct 15, 2025, 02:36 PM UTC
Resolved
Oct 15, 2025, 08:41 PM UTC
Duration
6h 5m
Affected: console.us1.crashplan.comconsole.us2.crashplan.comconsole.eu5.cpg.crashplan.com
Timeline · 5 updates
  1. investigating Oct 15, 2025, 02:36 PM UTC

    We are investigating an issue with storage nodes *db-iad, *eb-iad located in our USA East destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.

  2. identified Oct 15, 2025, 02:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Oct 15, 2025, 05:09 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Oct 15, 2025, 06:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 15, 2025, 08:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 23, 2024

US2 CrashPlan Cloud Storage Issue in PROe Cloud, USA West

Detected by Pingoru
Dec 23, 2024, 07:38 PM UTC
Resolved
Dec 31, 2024, 12:36 AM UTC
Duration
7d 4h
Affected: console.us2.crashplan.com
Timeline · 7 updates
  1. investigating Dec 23, 2024, 07:38 PM UTC

    We are investigating an issue with storage servers cre-sea and dre-sea located in our PROe Cloud, USA West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.

  2. identified Dec 24, 2024, 04:25 PM UTC

    The issue has been identified and the scope updated to include storage servers [a-e]re-sea & [a-e]ef-sea. Further updates will be posted as we progress towards resolution.

  3. identified Dec 25, 2024, 05:03 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Dec 26, 2024, 09:34 PM UTC

    Fix implementation is in-progress. We will provide further updates on our progress as resolution continues. Thank you for your patience.

  5. monitoring Dec 28, 2024, 07:22 AM UTC

    A fix has been implemented and we are monitoring the results.

  6. monitoring Dec 30, 2024, 01:48 AM UTC

    We are continuing to monitor for any further issues.

  7. resolved Dec 31, 2024, 12:36 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 25, 2024

US2 CrashPlan Cloud Storage Issue: daa-ams

Detected by Pingoru
Nov 25, 2024, 09:10 PM UTC
Resolved
Nov 26, 2024, 09:14 PM UTC
Duration
1d
Affected: console.us2.crashplan.com
Timeline · 3 updates
  1. identified Nov 25, 2024, 09:10 PM UTC

    We have identified an issue with storage server daa-ams located in our PROe Cloud, AMS destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.

  2. monitoring Nov 26, 2024, 01:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 26, 2024, 09:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 21, 2024

US2 CrashPlan Cloud Storage Issue: aaa-sin

Detected by Pingoru
Nov 21, 2024, 05:33 PM UTC
Resolved
Nov 21, 2024, 09:33 PM UTC
Duration
3h 59m
Affected: console.us2.crashplan.com
Timeline · 2 updates
  1. identified Nov 21, 2024, 05:33 PM UTC

    We have identified an issue with storage server aaa-sin located in our PROe Cloud, SIN destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.

  2. resolved Nov 21, 2024, 09:33 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 28, 2024

US2 CrashPlan Cloud Storage Issue: bca-sea

Detected by Pingoru
Oct 28, 2024, 09:19 PM UTC
Resolved
Nov 04, 2024, 03:27 PM UTC
Duration
6d 18h
Affected: console.us2.crashplan.com
Timeline · 4 updates
  1. identified Oct 28, 2024, 09:19 PM UTC

    We have identified an issue with storage server bca-sea located in our US West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.

  2. identified Oct 29, 2024, 09:40 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Nov 03, 2024, 01:42 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 04, 2024, 03:27 PM UTC

    This incident has been resolved.

Read the full incident report →