CrashPlan experienced a minor incident on February 24, 2026 affecting console.us2.crashplan.com, lasting 17h 30m. The incident has been resolved; the full update timeline is below.
Affected components
console.us2.crashplan.com
Update timeline
- identified Feb 24, 2026, 11:18 PM UTC
We have identified an issue with storage server dbc-sea in our PROe Cloud, US destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
- monitoring Feb 25, 2026, 02:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 25, 2026, 04:49 PM UTC
This incident has been resolved.