CrashPlan Outage History
CrashPlan is up right nowPingoru has recorded 49 incidents for CrashPlan: 6 in the last 12 months and 1 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 10 of 720 (1%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 1 | 22 of 720 (3%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 1 | 23 of 720 (3%) |
| October 2026 | 0 | 0 of 510 (0%) |
Incidents, newest first
Minor September 11, 2026 CrashPlan Console Usability Issues - US1 23h 12m console.us1.crashplan.com
Started Sep 11, 2026, 02:55 PM UTC· resolved Sep 12, 2026, 02:07 PM UTC
- investigating Sep 11, 2026, 02:55 PM UTC
We have detected problems accessing and using the CrashPlan US1 console and are investigating.
- identified Sep 11, 2026, 04:17 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Sep 11, 2026, 04:43 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 12, 2026, 12:35 AM UTC
We are continuing to monitor for any further issues.
- resolved Sep 12, 2026, 02:07 PM UTC
This incident has been resolved.
Minor June 24, 2026 CrashPlan Cloud Storage Issue, US2, CrashPlan Central, cob-sea 21h 48m console.us2.crashplan.com
Started Jun 24, 2026, 02:09 PM UTC· resolved Jun 25, 2026, 11:57 AM UTC
- investigating Jun 24, 2026, 02:09 PM UTC
We have identified an issue with storage server cob-sea in our US2 CrashPlan Central destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
- identified Jun 24, 2026, 09:10 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jun 25, 2026, 01:33 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jun 25, 2026, 11:57 AM UTC
This incident has been resolved.
Minor April 15, 2026 CrashPlan Console Access Issue 10h 22m console.us1.crashplan.com, console.us2.crashplan.com, console.eu5.cpg.crashplan.com, console.us2.crashplanpro.com (Small Business)
Started Apr 15, 2026, 01:42 PM UTC· resolved Apr 16, 2026, 12:04 AM UTC
- investigating Apr 15, 2026, 01:42 PM UTC
We have detected an issue that is causing problems accessing the CrashPlan console and are investigating.
- identified Apr 15, 2026, 02:14 PM UTC
The issue has been identified and a fix is being implemented. Further, on-device backups and restores are not affected.
- identified Apr 15, 2026, 07:58 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 15, 2026, 09:11 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 16, 2026, 12:04 AM UTC
This incident has been resolved.
Minor February 24, 2026 US2 CrashPlan Cloud Storage Issue: dbc-sea 17h 30m console.us2.crashplan.com
Started Feb 24, 2026, 11:18 PM UTC· resolved Feb 25, 2026, 04:49 PM UTC
- identified Feb 24, 2026, 11:18 PM UTC
We have identified an issue with storage server dbc-sea in our PROe Cloud, US destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
- monitoring Feb 25, 2026, 02:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 25, 2026, 04:49 PM UTC
This incident has been resolved.
Major January 21, 2026 CrashPlan Console Unreachable 3h 28m console.us1.crashplan.com, console.us2.crashplan.com, console.eu5.cpg.crashplan.com
Started Jan 21, 2026, 09:18 PM UTC· resolved Jan 22, 2026, 12:47 AM UTC
- investigating Jan 21, 2026, 09:18 PM UTC
We are experiencing with the CrashPlan Cloud Console being unreachable. We are investigating the issue and will provide an update shortly.
- identified Jan 21, 2026, 10:21 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Jan 22, 2026, 12:47 AM UTC
This incident has been resolved.
Major November 17, 2025 CrashPlan Cloud Console is Down 55m console.us1.crashplan.com, console.us2.crashplan.com, console.eu5.cpg.crashplan.com, console.us2.crashplanpro.com (Small Business)
Started Nov 17, 2025, 07:53 PM UTC· resolved Nov 17, 2025, 08:48 PM UTC
- investigating Nov 17, 2025, 07:53 PM UTC
We are experiencing with the CrashPlan Cloud Console being Down. We are investigating the issue and will provide an update shortly.
- investigating Nov 17, 2025, 07:57 PM UTC
We are continuing to investigate this issue.
- identified Nov 17, 2025, 08:24 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 17, 2025, 08:47 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 17, 2025, 08:48 PM UTC
This incident has been resolved.
Minor October 15, 2025 CrashPlan Cloud Storage Issue, USA East 6h 5m console.us1.crashplan.com, console.us2.crashplan.com, console.eu5.cpg.crashplan.com
Started Oct 15, 2025, 02:36 PM UTC· resolved Oct 15, 2025, 08:41 PM UTC
- investigating Oct 15, 2025, 02:36 PM UTC
We are investigating an issue with storage nodes *db-iad, *eb-iad located in our USA East destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
- identified Oct 15, 2025, 02:36 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 15, 2025, 05:09 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 15, 2025, 06:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 15, 2025, 08:41 PM UTC
This incident has been resolved.
Minor December 23, 2024 US2 CrashPlan Cloud Storage Issue in PROe Cloud, USA West 7d 4h console.us2.crashplan.com
Started Dec 23, 2024, 07:38 PM UTC· resolved Dec 31, 2024, 12:36 AM UTC
- investigating Dec 23, 2024, 07:38 PM UTC
We are investigating an issue with storage servers cre-sea and dre-sea located in our PROe Cloud, USA West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
- identified Dec 24, 2024, 04:25 PM UTC
The issue has been identified and the scope updated to include storage servers [a-e]re-sea & [a-e]ef-sea. Further updates will be posted as we progress towards resolution.
- identified Dec 25, 2024, 05:03 PM UTC
We are continuing to work on a fix for this issue.
- identified Dec 26, 2024, 09:34 PM UTC
Fix implementation is in-progress. We will provide further updates on our progress as resolution continues. Thank you for your patience.
- monitoring Dec 28, 2024, 07:22 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 30, 2024, 01:48 AM UTC
We are continuing to monitor for any further issues.
- resolved Dec 31, 2024, 12:36 AM UTC
This incident has been resolved.
Minor November 25, 2024 US2 CrashPlan Cloud Storage Issue: daa-ams 1d console.us2.crashplan.com
Started Nov 25, 2024, 09:10 PM UTC· resolved Nov 26, 2024, 09:14 PM UTC
- identified Nov 25, 2024, 09:10 PM UTC
We have identified an issue with storage server daa-ams located in our PROe Cloud, AMS destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
- monitoring Nov 26, 2024, 01:35 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 26, 2024, 09:14 PM UTC
This incident has been resolved.
Minor November 21, 2024 US2 CrashPlan Cloud Storage Issue: aaa-sin 3h 59m console.us2.crashplan.com
Started Nov 21, 2024, 05:33 PM UTC· resolved Nov 21, 2024, 09:33 PM UTC
- identified Nov 21, 2024, 05:33 PM UTC
We have identified an issue with storage server aaa-sin located in our PROe Cloud, SIN destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
- resolved Nov 21, 2024, 09:33 PM UTC
This incident has been resolved.
Minor October 28, 2024 US2 CrashPlan Cloud Storage Issue: bca-sea 6d 18h console.us2.crashplan.com
Started Oct 28, 2024, 09:19 PM UTC· resolved Nov 04, 2024, 03:27 PM UTC
- identified Oct 28, 2024, 09:19 PM UTC
We have identified an issue with storage server bca-sea located in our US West destination that is affecting backup and restore for a small subset of users. We will update this incident periodically as we progress in its resolution.
- identified Oct 29, 2024, 09:40 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Nov 03, 2024, 01:42 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 04, 2024, 03:27 PM UTC
This incident has been resolved.