Cowbell Outage History

Cowbell had 38 outages in the last 2 years totaling 3213h 5m of downtime — averaging 1.6 incidents per month.

There were 38 Cowbell outages since January 24, 2025 totaling 3213h 5m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.cowbellcyber.ai

Minor October 15, 2026

UK Data migration

Detected by Pingoru: Oct 15, 2026, 02:30 AM UTC
Resolved: Oct 15, 2026, 06:09 AM UTC
Duration: 3h 39m

Read the full incident report →

Minor August 26, 2026

Slower than normal Platform actions across insurance platform

Detected by Pingoru: Aug 26, 2026, 05:15 PM UTC
Resolved: Aug 26, 2026, 11:08 PM UTC
Duration: 5h 52m

Read the full incident report →

Minor July 9, 2026

Scheduled Maintenance - Elasticsearch upgrade to ES 9 US Prod Environment

Detected by Pingoru: Jul 09, 2026, 02:30 AM UTC
Resolved: Jul 09, 2026, 04:47 AM UTC
Duration: 2h 16m

Read the full incident report →

Minor July 8, 2026

Scheduled Maintenance - Elasticsearch upgrade to ES 9 EU Prod Environment

Detected by Pingoru: Jul 08, 2026, 08:30 PM UTC
Resolved: Jul 08, 2026, 09:34 PM UTC
Duration: 1h 4m

Read the full incident report →

Minor July 8, 2026

Scheduled Maintenance - Elasticsearch upgrade to ES 9 AU Prod Environment

Detected by Pingoru: Jul 08, 2026, 02:30 PM UTC
Resolved: Jul 08, 2026, 03:28 PM UTC
Duration: 58m

Read the full incident report →

Minor May 30, 2026

Scheduled maintenance – US Production

Detected by Pingoru: May 30, 2026, 01:00 AM UTC
Resolved: May 30, 2026, 03:11 PM UTC
Duration: 14h 10m

Read the full incident report →

Minor April 30, 2026

Performance Issues Affecting Services

Detected by Pingoru: Apr 30, 2026, 08:21 PM UTC
Resolved: Sep 02, 2026, 12:12 AM UTC
Duration: 124d 3h

Read the full incident report →

Minor April 8, 2026

Platform Service Alert: Email Ingestion Delays

Detected by Pingoru: Apr 08, 2026, 09:23 PM UTC
Resolved: Apr 08, 2026, 11:12 PM UTC
Duration: 1h 48m

Read the full incident report →

Minor April 1, 2026

Scheduled Maintenance – Cowbell Platform (US) – Database Upgrade

Detected by Pingoru: Apr 01, 2026, 02:30 AM UTC
Resolved: Apr 01, 2026, 05:49 AM UTC
Duration: 3h 19m

Read the full incident report →

Minor March 31, 2026

Scheduled Maintenance – Cowbell Platform (UK) – Database Upgrade

Detected by Pingoru: Mar 31, 2026, 08:30 PM UTC
Resolved: Mar 31, 2026, 09:46 PM UTC
Duration: 1h 15m

Read the full incident report →

Minor March 31, 2026

Scheduled Maintenance – Cowbell Platform (Australia) – Database Upgrade

Detected by Pingoru: Mar 31, 2026, 02:30 PM UTC
Resolved: Mar 31, 2026, 03:17 PM UTC
Duration: 46m

Read the full incident report →

Minor March 19, 2026

Delay in some platform functions and workflows

Detected by Pingoru: Mar 19, 2026, 02:29 PM UTC
Resolved: Mar 19, 2026, 07:06 PM UTC
Duration: 4h 36m

Timeline · 1 update

monitoring Mar 19, 2026, 03:50 PM UTC

Update Type:** Progress Update --- **Status Page Update:** We are actively investigating delays affecting submission and quote creation on our platform. Our team has identified a database connection pool issue and is implementing fixes. We're monitoring the situation closely and will provide another update within 30 minutes. **Impact:** Some users may experience slower load times or timeouts when creating submissions and quotes. **What we're doing:** Our engineering team is working to restore full service performance and will keep you updated on progress.

Read the full incident report →

Minor March 18, 2026