Coveo HIPAA incident

Issues with Google Services

Major Resolved View vendor source →

Coveo HIPAA experienced a major incident on December 14, 2020 affecting Platform - Administration Console, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2020, 12:18 PM UTC
Resolved
Dec 14, 2020, 12:56 PM UTC
Duration
38m
Detected by Pingoru
Dec 14, 2020, 12:18 PM UTC

Affected components

Platform - Administration Console

Update timeline

  1. identified Dec 14, 2020, 12:18 PM UTC

    Google is currently experiencing issues with a number of their services (Google Drive, GMail, etc.) including Login with Google. This will affect some of our customers using these services. This problem is out of our control but we're monitoring it. If you need help or to get in touch with us, please visit our Help Portal

  2. resolved Dec 14, 2020, 12:56 PM UTC

    The issue has been fixed. Please report any problems through our Help Portal.