Coveo HIPAA incident
Issues with Microsoft Azure Active Directory
Coveo HIPAA experienced a major incident on March 15, 2021 affecting Platform - Administration Console, lasting 3h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 15, 2021, 08:26 PM UTC
Microsoft is experiencing issues with Azure Active Directory. This affects our customers using this services, including but not limited to "Log in with Office 365" in our Administration Console. This problem is out of our control but we're monitoring it. See their status page at https://status.azure.com/en-us/status. If you need help or to get in touch with us, please visit our Help Portal
- resolved Mar 15, 2021, 11:58 PM UTC
Microsoft deployed a fix and suggests that the error rate for the service is rapidly decreasing. We will close this incident on our side but you can follow the issue on their own status page: https://status.azure.com/en-us/status Thank you,