Coveo HIPAA incident

Intermittent connections issues to Salesforce Sandboxes Orgs

Notice Resolved View vendor source →

Coveo HIPAA experienced a notice incident on May 11, 2021 affecting Indexing Pipeline - Source Service, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 11, 2021, 06:10 PM UTC
Resolved
May 11, 2021, 06:10 PM UTC
Duration
—
Detected by Pingoru
May 11, 2021, 06:10 PM UTC

Affected components

Indexing Pipeline - Source Service

Update timeline

  1. resolved May 11, 2021, 06:10 PM UTC

    We have noticed intermittent connection errors to Salesforce sandbox organizations for about 24 hours. This intermittently affects "Log in with Salesforce" in our administration console as well as sources editions and indexing operations on Salesforce Sandbox organizations. This doesn't affect their Production orgs. Nothing yet appears on their Status page. This problem is beyond our control, and we invite you to contact Salesforce support if needed. To get in touch with us, please visit our Help Portal