Coveo HIPAA experienced a major incident on October 7, 2021 affecting Search - Hosted Search Pages, lasting 45m. The incident has been resolved; the full update timeline is below.
Affected components
Search - Hosted Search Pages
Update timeline
- identified Oct 07, 2021, 06:07 PM UTC
We’ve identified an issue affecting our Search Pages service, preventing search pages edition. Queries are not impacted. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal
- monitoring Oct 07, 2021, 06:20 PM UTC
Thanks for your continued patience. The issue has been fixed and we are actively monitoring this service.
- resolved Oct 07, 2021, 06:52 PM UTC
The service is still fully operational since the last update. Please report any issues through our Help Portal.