Coveo HIPAA experienced a notice incident on May 2, 2022, lasting 5h 21m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified May 02, 2022, 02:52 PM UTC
In relation to last week's incident, we've identified an issue affecting the Crawling Module. Since the latest version of Maestro 1.54.3, sources will fail to refresh if you use a proxy to communicate with the Coveo Platform. We are working on a fix which we plan to release today. If you need help or to get in touch with us, please visit our Help Portal
- resolved May 02, 2022, 08:13 PM UTC
The fixed version has been deployed. Customers can either update manually or wait for the automatic update.