Coveo HIPAA experienced a notice incident on May 4, 2022 affecting Analytics - Analytics Write API and Analytics - Analytics Read API, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Analytics - Analytics Write APIAnalytics - Analytics Read API
Update timeline
- resolved May 04, 2022, 02:58 PM UTC
We have identified and fixed a temporary degradation of our Usage Analytics services that occured between 10h41 AM-PM ET and 10h54 AM ET, which prevented UA events from being captured during that time window. The issue has been resolved. You can reach our support team through our Help Portal.