Coveo HIPAA incident

Source indexing delays

Minor Resolved View vendor source →

Coveo HIPAA experienced a minor incident on June 13, 2022 affecting Indexing Pipeline - Source Service, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2022, 02:40 PM UTC
Resolved
Jun 13, 2022, 04:55 PM UTC
Duration
2h 15m
Detected by Pingoru
Jun 13, 2022, 02:40 PM UTC

Affected components

Indexing Pipeline - Source Service

Update timeline

  1. identified Jun 13, 2022, 02:40 PM UTC

    We've identified an issue causing refresh delays on crawlers sources. Your content might not be up-to-date. Our team is working on it and will post updates until solved. If you need help or to get in touch with us, please visit our Help Portal

  2. monitoring Jun 13, 2022, 04:41 PM UTC

    Thanks for your continued patience. Affected sources are gradually catching up.

  3. resolved Jun 13, 2022, 04:55 PM UTC

    Affected sources have caught up and the service is still fully operational since the last update. Please report any issues through our Help Portal.