Coveo HIPAA incident

Administration Console bug when editing Ranking Expression

Notice Resolved View vendor source →

Coveo HIPAA experienced a notice incident on June 10, 2022, lasting 2d 23h. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2022, 10:59 PM UTC
Resolved
Jun 13, 2022, 10:14 PM UTC
Duration
2d 23h
Detected by Pingoru
Jun 10, 2022, 10:59 PM UTC

Update timeline

  1. identified Jun 10, 2022, 10:59 PM UTC

    We’ve identified a bug in the Query Pipelines section of the administration console. When editing an existing ResultRanking RankingExpression using the new expression builder, multi-value expression @field=(val1,val2) have their parentheses stripped @field=val1,val2 which results in an invalid expression. This does not impact rules that already exist and haven’t been edited and saved. We are working on a fix which will be released next Monday. Until then, we suggest avoiding edition. If you need help or to get in touch with us, please visit our Help Portal

  2. resolved Jun 13, 2022, 10:14 PM UTC

    The fix has been deployed.