Coveo HIPAA incident

[All Regions] Service Provider (SP) initiated SSO issue

Notice Resolved View vendor source →

Coveo HIPAA experienced a notice incident on April 12, 2023 affecting Platform - Authentication Service, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 12, 2023, 01:04 AM UTC
Resolved
Apr 12, 2023, 01:04 AM UTC
Duration
—
Detected by Pingoru
Apr 12, 2023, 01:04 AM UTC

Affected components

Platform - Authentication Service

Update timeline

  1. resolved Apr 12, 2023, 01:04 AM UTC

    We've identified and fixed an issue preventing a subset of customers from logging in to the Coveo Cloud through Service Provider (SP) initiated SSO between 16:40 and 21:00 (EST).