Coveo HIPAA incident

Minor Administration Console Issue

Notice Resolved View vendor source →

Coveo HIPAA experienced a notice incident on May 9, 2023 affecting Platform - Administration Console, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2023, 05:24 PM UTC
Resolved
May 09, 2023, 06:14 PM UTC
Duration
50m
Detected by Pingoru
May 09, 2023, 05:24 PM UTC

Affected components

Platform - Administration Console

Update timeline

  1. identified May 09, 2023, 05:24 PM UTC

    We've identified a minor issue affecting the Analytics report section of the Administration Console. Attempting to access a report will generate an incorrect URL with an extra forward slash after your organization ID. Removing it manually in your address bar and reloading the page will allow you to access the report normally. The fix is being worked on and will be deployed shortly. If you need help or to get in touch with us, please visit our Help Portal

  2. resolved May 09, 2023, 06:14 PM UTC

    This incident has been resolved.