Coveo HIPAA experienced a critical incident on July 18, 2023 affecting Platform - Administration Console, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Platform - Administration Console
Update timeline
- investigating Jul 18, 2023, 05:03 PM UTC
We're investigating an issue where an HTTPS error prevents accessing the Administration Console. APIs aren't impacted. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal
- monitoring Jul 18, 2023, 05:28 PM UTC
Our infrastructure provider has fixed the issue and we are monitoring the services.
- resolved Jul 18, 2023, 06:52 PM UTC
This incident has been resolved.