Coveo HIPAA incident

Content Browser Issues

Minor Resolved View vendor source →

Coveo HIPAA experienced a minor incident on February 26, 2024 affecting Platform - Administration Console, lasting 3h 11m. The incident has been resolved; the full update timeline is below.

Started
Feb 26, 2024, 04:15 PM UTC
Resolved
Feb 26, 2024, 07:26 PM UTC
Duration
3h 11m
Detected by Pingoru
Feb 26, 2024, 04:15 PM UTC

Affected components

Platform - Administration Console

Update timeline

  1. identified Feb 26, 2024, 04:15 PM UTC

    We've identified an issue affecting the Content Browser. Users may experience errors when attempting to use it. This only affects the Content Browser in the Coveo Administration UI, and functionality of the Search API is not impacted. Our team is investigating and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal

  2. monitoring Feb 26, 2024, 05:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 26, 2024, 07:26 PM UTC

    This incident has been resolved and no further issues have been reported since this incident was first reported.