Coveo HIPAA experienced a minor incident on November 22, 2024 affecting Platform - Administration Console, lasting 3h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Nov 22, 2024, 03:06 PM UTC
We identified an issue affecting indexing pipeline extensions. Attempting to add extensions to sources is currently not working. Extensions that were already associated with a source are not affected. Our team is actively working on a fix and will post regular updates until solved. If you need help or to get in touch with us, please visit our Help Portal
- identified Nov 22, 2024, 03:47 PM UTC
Our team has identified a workaround: after adding an extension the page will go blank. However, clicking the "Common" tab will successfully display the extension and allow users to save the configuration. Our team is working on rolling out a permanent fix for this issue.
- resolved Nov 22, 2024, 06:40 PM UTC
A fix has been deployed and has resolved this issue. Thank you for your patience.