Cova experienced a minor incident on October 11, 2024 affecting Catalogs and Pricing and Sales and Orders, lasting 1h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 11, 2024, 08:25 PM UTC
Clients are currently experiencing a delay in newly created products showing up in Catalog post creation. These products are also delayed to show up in purchase orders and inventory conversions. Cova is actively investigating this issue.
- investigating Oct 11, 2024, 09:18 PM UTC
We are continuing to investigate this issue - newly created products can be accessed through inventory manager but, are still unable to be added to purchase orders at this time.
- resolved Oct 11, 2024, 09:31 PM UTC
This incident has been resolved. All clients should be able to create new products without any delay in Catalog, and add to Purchase Orders or Inventory Conversions as needed.