Cova incident

Intermittent Connectivity - Pricing Service

Minor Resolved View vendor source →

Cova experienced a minor incident on December 6, 2024 affecting Catalogs and Pricing, lasting 40m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2024, 01:50 PM UTC
Resolved
Dec 06, 2024, 02:30 PM UTC
Duration
40m
Detected by Pingoru
Dec 06, 2024, 01:50 PM UTC

Affected components

Catalogs and Pricing

Update timeline

  1. investigating Dec 06, 2024, 01:50 PM UTC

    We are currently seeing issues when setting or updating prices in HUB. Our teams have been notified and are investigating. We will provide updates when we have identified the issue.

  2. identified Dec 06, 2024, 02:07 PM UTC

    We have identified the issue, and teams are working to resolve it and restore all services.

  3. monitoring Dec 06, 2024, 02:21 PM UTC

    The issue has been identified, addressed, and we are monitoring services as they return to normal levels.

  4. resolved Dec 06, 2024, 02:30 PM UTC

    All services have returned to normal, the root cause has been identified, and additional measures have been taken to prevent future disruptions from this issue.