Cova incident

Pricing Tab in Catalog - Update

Minor Resolved View vendor source →

Cova experienced a minor incident on April 17, 2025 affecting Catalogs and Pricing, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2025, 12:36 AM UTC
Resolved
Apr 17, 2025, 12:47 AM UTC
Duration
11m
Detected by Pingoru
Apr 17, 2025, 12:36 AM UTC

Affected components

Catalogs and Pricing

Update timeline

  1. identified Apr 17, 2025, 12:36 AM UTC

    We are again seeing intermittent timeouts when accessing the pricing tab via my catalog. Our teams are taking corrective measures to resolve the issue and we will provide updates as the service returns to normal.

  2. resolved Apr 17, 2025, 12:47 AM UTC

    The pricing service slowness has been resolved. Should we see any further impact we will provide additional updates.