CourseArc experienced a major incident on April 11, 2021 affecting Application, lasting 3h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- investigating Apr 11, 2021, 12:56 AM UTC
Some students and teachers are experiencing issues connecting to their CourseArc content via LTI. We are currently investigating.
- identified Apr 11, 2021, 03:40 AM UTC
We have identified the reason for LTI connection errors in Canvas and Brightspace, and we are working on implementing a fix.
- resolved Apr 11, 2021, 04:31 AM UTC
This incident has been resolved.