CourseArc experienced a critical incident on July 18, 2022 affecting Application, lasting 28m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- identified Jul 18, 2022, 03:21 PM UTC
CourseArc instances are down and we are currently deploying a fix.
- monitoring Jul 18, 2022, 03:27 PM UTC
A fix has been implemented but some users may see issues with Image Hotspots activities. We are currently working on a patch.
- monitoring Jul 18, 2022, 03:33 PM UTC
We are continuing to monitor for any further issues.
- resolved Jul 18, 2022, 03:49 PM UTC
This incident has been resolved but we are continuing to investigate and monitor issues related to LTI connections for some LMSs.