CourseArc incident

CourseArc Slowness

Major Resolved View vendor source →

CourseArc experienced a major incident on August 30, 2023 affecting Application, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 30, 2023, 07:00 PM UTC
Resolved
Aug 30, 2023, 07:27 PM UTC
Duration
27m
Detected by Pingoru
Aug 30, 2023, 07:00 PM UTC

Affected components

Application

Update timeline

  1. investigating Aug 30, 2023, 07:00 PM UTC

    We are currently experiencing some slowness for some and downtime for others. We are investigating this and scaling our servers up as quickly as possible.

  2. monitoring Aug 30, 2023, 07:14 PM UTC

    Servers have scaled up and we are seeing improvements in loading time. We will continue to monitor and make additional adjustments to prevent this issue from reoccurring.

  3. resolved Aug 30, 2023, 07:27 PM UTC

    All systems are working fast as expected. We will continue to make adjustments to address this.