CourseArc experienced a notice incident on December 15, 2023 affecting Application, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- investigating Dec 15, 2023, 12:20 AM UTC
Users are seeing the following message when attempting to access CourseArc: "Sorry, no account found here. If you are a student please contact your course instructor to notify them of this broken link and to get assistance. CourseArc is a content authoring and management system that facilitates the collaborative creation of engaging and accessible online learning. Learn more on CourseArc.com!" We are investigating this and will update as soon as we have a fix.
- monitoring Dec 15, 2023, 12:26 AM UTC
Service has been restored and we are continuing to monitor.
- resolved Dec 15, 2023, 12:51 AM UTC
This incident has been resolved.