CourseArc experienced a major incident on August 26, 2024 affecting Application, lasting 3h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 26, 2024, 02:12 PM UTC
We are experience some systemwide slowness. Please bear with us while servers scale up to accommodate a large influx in traffic. We will continue to monitor.
- investigating Aug 26, 2024, 02:12 PM UTC
We are continuing to investigate this issue.
- monitoring Aug 26, 2024, 02:46 PM UTC
Performance is improving and we are continuing to monitor and make adjustments.
- monitoring Aug 26, 2024, 03:19 PM UTC
Our systems are stable and we are continuing to monitor.
- monitoring Aug 26, 2024, 04:28 PM UTC
Unfortunately we are experiencing slow load times at this time. We are investigating.
- monitoring Aug 26, 2024, 04:58 PM UTC
We have identified the reason for bottlenecks and made a change to address it. Load times are back down to normal. We will continue to monitor.
- monitoring Aug 26, 2024, 06:03 PM UTC
Performance continues to be good. We will be making additional updates tonight to ensure reliability tomorrow.
- resolved Aug 26, 2024, 06:03 PM UTC
This incident has been resolved.