CourseArc experienced a major incident on March 24, 2025 affecting Application, lasting 1h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- investigating Mar 24, 2025, 03:31 PM UTC
Some students and instructors are reporting issues accessing CourseArc content and we are investigating this issue.
- investigating Mar 24, 2025, 03:31 PM UTC
We are continuing to investigate this issue.
- identified Mar 24, 2025, 03:50 PM UTC
We have identified the cause of this issue, which is specific to LTI 1.1 connections with a subset of CourseArc instances. We are working on a fix.
- monitoring Mar 24, 2025, 04:18 PM UTC
We have implemented a fix and we are seeing it a reduction in errors. We will continue to monitor.
- resolved Mar 24, 2025, 04:39 PM UTC
This incident has been resolved.