CourseArc incident

Reports of LTI connection troubles

Minor Resolved View vendor source →

CourseArc experienced a minor incident on April 7, 2025 affecting Application and Email Notifications, lasting 5h 18m. The incident has been resolved; the full update timeline is below.

Started
Apr 07, 2025, 02:49 PM UTC
Resolved
Apr 07, 2025, 08:08 PM UTC
Duration
5h 18m
Detected by Pingoru
Apr 07, 2025, 02:49 PM UTC

Affected components

ApplicationEmail Notifications

Update timeline

  1. investigating Apr 07, 2025, 02:49 PM UTC

    We have received reports of some students having trouble connecting to content via LTI. We are currently investigating.

  2. identified Apr 07, 2025, 02:56 PM UTC

    We are currently implementing a fix and expecting it to be in place in the next 10 minutes.

  3. monitoring Apr 07, 2025, 03:06 PM UTC

    A fix has been implemented and we are monitoring closely.

  4. resolved Apr 07, 2025, 08:08 PM UTC

    This incident has been resolved.