CourseArc incident

504 errors for some users

Minor Resolved View vendor source →

CourseArc experienced a minor incident on April 21, 2025 affecting Application, lasting 2h 27m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 04:03 PM UTC
Resolved
Apr 21, 2025, 06:30 PM UTC
Duration
2h 27m
Detected by Pingoru
Apr 21, 2025, 04:03 PM UTC

Affected components

Application

Update timeline

  1. investigating Apr 21, 2025, 04:03 PM UTC

    Some students are reporting 504 Errors and we are looking into it.

  2. investigating Apr 21, 2025, 04:03 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 21, 2025, 04:36 PM UTC

    A fix has been implemented and we are continuing to monitor.

  4. resolved Apr 21, 2025, 06:30 PM UTC

    This incident has been resolved.