CourseArc incident

System slowness and increased errors

Major Resolved View vendor source →

CourseArc experienced a major incident on January 12, 2026 affecting Application, lasting 2h 30m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 03:00 PM UTC
Resolved
Jan 12, 2026, 05:31 PM UTC
Duration
2h 30m
Detected by Pingoru
Jan 12, 2026, 03:00 PM UTC

Affected components

Application

Update timeline

  1. investigating Jan 12, 2026, 03:15 PM UTC

    We are investigating system slowness and an increase in 504 Errors.

  2. monitoring Jan 12, 2026, 03:22 PM UTC

    Servers have finished scaling up and we are seeing normal load times again. We are making adjustments to ensure better performance during this timeframe in the future. We are continuing to monitor.

  3. resolved Feb 05, 2026, 05:31 PM UTC

    This incident has been resolved.