CourseArc experienced a minor incident on April 21, 2026 affecting Application, lasting 2h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Application
Update timeline
- investigating Apr 21, 2026, 02:34 PM UTC
We are investigating some issues with our AI service impacting AI generation of alt text, blocks, and quiz questions. We anticipate we will have fixes completed in the next hour and a half. This only impacts content creators and does not impact students.
- identified Apr 21, 2026, 03:07 PM UTC
The Image Alt text generation is back online and we are working on fixes for other endpoints as well.
- resolved Apr 21, 2026, 05:27 PM UTC
All AI services have been restored. Please reach out to support if you have any trouble.