Cortex incident

List Entities API – Missing Ownership Information

Minor Resolved View vendor source →

Cortex experienced a minor incident on January 27, 2026 affecting Cortex Public API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2026, 05:35 PM UTC
Resolved
Jan 27, 2026, 05:35 PM UTC
Duration
—
Detected by Pingoru
Jan 27, 2026, 05:35 PM UTC

Affected components

Cortex Public API

Update timeline

  1. investigating Jan 27, 2026, 03:53 PM UTC

    Status: Investigating We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates. Affected components Cortex Public API (Partial outage)

  2. monitoring Jan 27, 2026, 04:56 PM UTC

    Status: Monitoring We identified the root cause of the List Entities API not returning ownership information and have resolved such. We are actively monitoring the situation to confirm a full resolution. Affected components Cortex Public API (Partial outage)

  3. resolved Jan 27, 2026, 05:35 PM UTC

    Status: Resolved The issue impacting the List Entities API has been resolved. Services have returned to normal operation. Affected components Cortex Public API (Operational)