Cornerstone incident

RESURFACED: Intermittent timeouts observed on US Production Environment

Cornerstone is currently experiencing a minor incident affecting Response Time and Response Time and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 02, 2026, 02:35 PM UTC
Resolved
Ongoing
Duration
● 1h 23m
Detected by Pingoru
Jun 02, 2026, 02:35 PM UTC

Affected components

Response TimeResponse TimeResponse TimeResponse Time

Update timeline

  1. investigating Jun 02, 2026, 02:35 PM UTC

    CSOD Engineering teams have detected spikes in intermittent timeouts on the backend, indicating that the issue reported yesterday (01 June 2026) has resurfaced. As a result, some customers on the US swimlanes (SL1, SL2, SL3, and SL5) may witness intermittent timeouts while accessing or navigating the application. Our Engineering teams are actively investigating the issue and working to restore stability. We will provide another update as soon as additional information becomes available.