Cornerstone incident
Minor Issue - Functionality - 504 errors when accessing Edge Import - US SL4
Cornerstone experienced a minor incident on June 1, 2026 affecting Uptime and Response Time, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 01, 2026, 09:10 PM UTC
This swimlane is experiencing some functional issues accessing Edge Import. Clients with portals in this swimlane may experience delays or issues executing some tasks. This is our top priority and we are working to resolve the problem as soon as possible. Please check back periodically for additional updates, which will be posted as they become available.
- monitoring Jun 01, 2026, 09:37 PM UTC
Cornerstone Engineers have identified the issue and applied a fix. We've validated that the issue is no longer replicable. We will monitor for at least 1 hour before marking resolved.
- resolved Jun 01, 2026, 11:07 PM UTC
The CSOD Technology Team observed a performance degradation affecting this swimlane that prevented users from accessing Edge Import. During this time, clients with portals on this swimlane may have experienced errors while accessing this part of the application. After a period of monitoring we are considering this issue resolved.