Cornerstone incident

Intermittent timeouts observed on US Production Environment

Cornerstone is currently experiencing a major incident affecting Uptime and Uptime and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
Jun 01, 2026, 03:09 PM UTC
Resolved
Ongoing
Duration
● 1h 28m
Detected by Pingoru
Jun 01, 2026, 03:09 PM UTC

Affected components

UptimeUptimeUptimeUptimeResponse TimeResponse TimeResponse TimeResponse Time

Update timeline

  1. investigating Jun 01, 2026, 02:52 PM UTC

    Some customers on the US swimlanes (SL1, SL2,SL3,SL5) may experience intermittent timeouts while accessing or navigating the application. We are actively investigating the issue and will share another update as soon as more information becomes available.

  2. monitoring Jun 01, 2026, 03:09 PM UTC

    The CSOD Technology Team has confirmed that the issue has been resolved. We are actively monitoring application stability and performance and will keep you informed of any significant updates.

  3. investigating Jun 01, 2026, 04:15 PM UTC

    The issue has resurfaced, and customers may again experience intermittent timeouts while accessing or navigating the application. Our Engineering Teams are actively looking into it. Thank you for your patience and understanding.