Core Practice experienced a minor incident on December 15, 2021 affecting Core Practice Application, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Core Practice Application
Update timeline
- investigating Dec 15, 2021, 01:15 AM UTC
We have identified application icons in Core Practice may not display correctly for some users.
- investigating Dec 15, 2021, 01:17 AM UTC
We have identified Icon Service Provider is currently experiencing an issue which is affecting our ability to provide Icon Service to Core Practice. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider.
- identified Dec 15, 2021, 01:18 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Dec 15, 2021, 01:40 AM UTC
Service provider have resolved the issue. Icon should appear correctly in Core Practice. Please refresh browser cache.