Coralogix experienced a major incident on October 2, 2025 affecting Alerts - Logs and Alerts - Metrics and 1 more component, lasting 6h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 02, 2025, 01:58 PM UTC
We are currently investigating an issue affecting alert triggering for our customers in the EU1 environment (team.app.coralogix.com). At this time, all types of alerts may be impacted. Our engineering team is actively working to identify the root cause and implement a resolution as quickly as possible. For real-time updates or further assistance, please contact our in-app support team.
- identified Oct 02, 2025, 03:43 PM UTC
The team has identified the issue affecting alert triggering and has deployed a fix. Alerts are being triggered but some of them are still delayed.
- monitoring Oct 02, 2025, 04:54 PM UTC
A fix has been implemented by out engineering team and we are monitoring the results.
- monitoring Oct 02, 2025, 08:23 PM UTC
We are continuing to monitor for any further issues. A small fraction (1.2%) of alerts have delay evaluation and may not have triggered properly. However, we are continuing seeing improvement with alert triggering. If you need assistance please, contact us through chat or send us an email to [email protected].
- resolved Oct 02, 2025, 08:51 PM UTC
This incident has been resolved.