Coralogix incident

Delayed log ingestion in Frequent Search for few customers in EU2 region

Minor Resolved View vendor source →

Coralogix experienced a minor incident on October 7, 2025 affecting Ingestion - Logs (Frequent Search), lasting 42m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2025, 11:23 AM UTC
Resolved
Oct 07, 2025, 12:06 PM UTC
Duration
42m
Detected by Pingoru
Oct 07, 2025, 11:23 AM UTC

Affected components

Ingestion - Logs (Frequent Search)

Update timeline

  1. investigating Oct 07, 2025, 11:23 AM UTC

    Starting 11:00 AM UTC, we are experiencing a delay in log ingestion for Frequent Search tier, in EU2 region. Logs are visible correctly in Archive (All Logs tab). Our RnD Teams are actively checking this with high priority. This is not a full impact on whole EU2 region, some customers may experiencing these delays as this is happening on a small cluster in the region. Updates will follow as soon as available.

  2. monitoring Oct 07, 2025, 11:57 AM UTC

    A fix has been deployed and services are back and running about 11:50 AM UTC. We are currently monitoring.

  3. resolved Oct 07, 2025, 12:06 PM UTC

    Services are up and stable, logs are being ingested correctly. This incident has been resolved.