Contentstack incident

Contentstack - AWS EU - Publishing Service Disruption

Major Resolved View vendor source →

Contentstack experienced a major incident on November 3, 2025 affecting Content Management API, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2025, 07:18 AM UTC
Resolved
Nov 03, 2025, 07:25 AM UTC
Duration
6m
Detected by Pingoru
Nov 03, 2025, 07:18 AM UTC

Affected components

Content Management API

Update timeline

  1. investigating Nov 03, 2025, 07:18 AM UTC

    We are currently experiencing issues with Publishing/Unpublishing and webhook execution. As a result, customers may encounter delays in seeing entries on the entry list page. Our team is actively working to resolve these issues and will provide updates as soon as we have more information. If you experience any difficulties accessing our services, please reach out to our Customer Success Team for assistance.

  2. identified Nov 03, 2025, 07:19 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 03, 2025, 07:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 03, 2025, 07:25 AM UTC

    This incident has been resolved.