Contentstack incident

Contenstack Azure EU - Intermittent Single and Bulk Publishing/Unpublishing Issue

Minor Resolved View vendor source →

Contentstack experienced a minor incident on November 16, 2025 affecting Content Management API, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Nov 16, 2025, 10:53 PM UTC
Resolved
Nov 17, 2025, 12:20 AM UTC
Duration
1h 27m
Detected by Pingoru
Nov 16, 2025, 10:53 PM UTC

Affected components

Content Management API

Update timeline

  1. investigating Nov 16, 2025, 10:53 PM UTC

    We are currently experiencing issues with Single and Bulk Publishing/Unpublishing, Releases, Search, and Entries. As a result, customers may observe delays in seeing entries reflected on the entry list page. We are also noticing issues with Webhooks, which may lead to delays or loss of invocations. Our team is actively working to resolve the issue and will share further updates as they become available. Please reach out to Contentstack Support if you require assistance.

  2. identified Nov 16, 2025, 11:54 PM UTC

    A spike on our third-party service cluster caused Publish/Unpublish requests to queue, impacting Single and Bulk Publishing/Unpublishing, Releases, Search, and Entries. Also, webhooks have been affected. The third-party team has upgraded our cluster, and we are actively monitoring to ensure full functionality is restored.

  3. monitoring Nov 17, 2025, 12:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 17, 2025, 12:20 AM UTC

    This incident has been resolved.