Contentstack incident

Contenstack - Azure NA - CMA API

Minor Resolved View vendor source →

Contentstack experienced a minor incident on December 18, 2025 affecting Content Management API and Content Delivery API, lasting 2h 7m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 12:43 AM UTC
Resolved
Dec 18, 2025, 02:51 AM UTC
Duration
2h 7m
Detected by Pingoru
Dec 18, 2025, 12:43 AM UTC

Affected components

Content Management APIContent Delivery API

Update timeline

  1. investigating Dec 18, 2025, 12:43 AM UTC

    We are currently experiencing issues with Publishing/Unpublishing, Releases, Search, Taxonomy, Entries, and other CMA services. Our team is actively working to resolve these issues and will provide updates as soon as more information becomes available. If you experience any difficulties accessing our services, please reach out to our Customer Success team for assistance.

  2. identified Dec 18, 2025, 01:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 18, 2025, 02:30 AM UTC

    Publishing/Unpublishing, Releases, Search, Taxonomy, Entries, and other CMA services are working as expected. However, you may notice some delay when viewing the publish queue and webhook logs. We're actively monitoring the results. If you’re facing any problems, Contentstack Support is available at [email protected].

  4. resolved Dec 18, 2025, 02:51 AM UTC

    This incident has been resolved. All services are now working as expected.