Contentstack incident
Contentstack - AWS NA - Delivery API, GraphQL and Management API Issue
Contentstack experienced a major incident on January 8, 2026 affecting Web Application and Content Management API and 1 more component, lasting 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 08, 2026, 11:47 AM UTC
We are currently experiencing issues affecting our web application, GraphQL, Delivery APIs, and content management services. This may impact both Publish and Get calls. The team is actively investigating and working toward resolution. We are monitoring the situation closely and will share updates as more information becomes available. If you encounter any difficulties accessing our services, please contact our Customer Success team for assistance.
- identified Jan 08, 2026, 12:14 PM UTC
The issue has been identified, and a fix is currently being implemented. We are monitoring the situation closely and will share updates as more information becomes available. If you encounter any difficulties accessing our services, please contact our Customer Success team for assistance.
- monitoring Jan 08, 2026, 12:22 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 08, 2026, 12:23 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 08, 2026, 12:28 PM UTC
This incident has been resolved.