Contentstack incident

Contentstack - Azure NA - Automate Connector Issue

Critical Resolved View vendor source →

Contentstack experienced a critical incident on January 12, 2026 affecting Automation UI and Automation API, lasting 5h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 02:03 PM UTC
Resolved
Jan 12, 2026, 07:19 PM UTC
Duration
5h 15m
Detected by Pingoru
Jan 12, 2026, 02:03 PM UTC

Affected components

Automation UIAutomation API

Update timeline

  1. investigating Jan 12, 2026, 02:03 PM UTC

    We are currently experiencing issues affecting our Automate connectors. This may impact existing and new automation The team is actively investigating and working toward a resolution. We are monitoring the situation closely and will share updates as more information becomes available. If you encounter any difficulties accessing our services, please contact our Customer Success team for assistance.

  2. identified Jan 12, 2026, 02:32 PM UTC

    We have identified the root cause of the issue and are currently applying a fix. We will post the next update as soon as we have confirmed the resolution. Please contact Customer Success if you require immediate assistance.

  3. identified Jan 12, 2026, 04:13 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Jan 12, 2026, 05:12 PM UTC

    Our team is actively working on a resolution.

  5. identified Jan 12, 2026, 06:13 PM UTC

    We are continuing to work on a fix for this issue.

  6. monitoring Jan 12, 2026, 07:15 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Jan 12, 2026, 07:19 PM UTC

    This incident has been resolved.