Connex incident

Invoice emails delayed

Minor Resolved View vendor source →

Connex experienced a minor incident on December 6, 2021 affecting Connex, Approval Tool, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2021, 11:05 PM UTC
Resolved
Dec 07, 2021, 12:01 AM UTC
Duration
56m
Detected by Pingoru
Dec 06, 2021, 11:05 PM UTC

Affected components

Connex, Approval Tool

Update timeline

  1. identified Dec 06, 2021, 11:05 PM UTC

    An email server issue is currently preventing Invoice emails (and possibly others) from being sent out. Those emails are queued and are expected to be delivered once the issue is resolved. Our mail team is working with the vendor currently.

  2. resolved Dec 07, 2021, 12:01 AM UTC

    This incident has been resolved.