Connex incident

Electronic payments issue

Minor Resolved View vendor source →

Connex experienced a minor incident on December 1, 2022 affecting Connex, Approval Tool, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Dec 01, 2022, 07:04 PM UTC
Resolved
Dec 01, 2022, 07:58 PM UTC
Duration
53m
Detected by Pingoru
Dec 01, 2022, 07:04 PM UTC

Affected components

Connex, Approval Tool

Update timeline

  1. identified Dec 01, 2022, 07:04 PM UTC

    Electronic payments (cash and DP Loan) cannot be accepted at this time. This issue is expected to be resolved shortly.

  2. identified Dec 01, 2022, 07:08 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Dec 01, 2022, 07:58 PM UTC

    This incident has been resolved.